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  • Worse service I've ever experienced at an LV store. I came in wanting to buy my mom a wallet, a very specific wallet monogram w/pink. I showed her the pictures of the two wallets I wanted to buy. The first one she said, "we don't have it." And I'm like "Okay.." I then continue to show her my second option and then she says the same thing. I then ask if there is anything similar? Then she goes "Honey, we are out out of everything!" This is without even looking on the computer for any of the wallets or walking around to see if there was anything similar. I just wanted to surprise my mom for her birthday. I have gone to other stores in Las Vegas and Tucson, and they treated me with respect. I was just in Louis Vuitton in Tucson, AZ with my mom and they will be shipping my Zippy wallet in Magnolia design to my house since they didn't have it in stock, they went above and beyond to find the wallet I wanted! But before that, she tried finding me similar ones. Funny thing was, while walking out I did see a similar wallet. Sigh* This lady at Lv Scottsdale is middle aged, brunette short hair, with glasses, if I ever walk in again I'll catch her name and update this review. If you ever read this, I am sorry I just wanted to buy one wallet and sorry it wasn't worth your time. (This is me being sarcastic btw.) DON'T go to her if you don't want to be treated like I was. This was one experience at LV with just this lady I described above. Not sure about everyone else there.
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