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  • Worst BofA EVER. I will readily drive to the other side of the city before I go here. No one who works there speaks English as their first language and if the language barrier isn't enough when you are trying to deal with people with a topic as sensitive as your money, their employees aren't knowledgeable, friendly or helpful. I went here first and was absolutely frustrated. I called the 800 customer service number and spoke with a manager there, she was shocked at how unhelpful the people there were. She kept saying "and they couldn't just do this there?" and "Our policy is that you just take it into your local banking center". I needed an account verification form filled out. I took it to the next closest BofA the next day and they were able to help me without all the drama. I absolutely will not go back for anything other than the ATM.
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