I have used Fluffs of Luv for about 7 years now and love them! They are so reliable and I never worry when I'm out of town knowing they will take great care of everything. It's nice to have notes from them on what they did while they were at my house, and they have reached out via phone or text whenever necessary with questions. Alicia even used the vacuum to tidy up litter that was outside the litter boxes. I never would expect that, but greatly appreciate her care. Highly recommend them to anyone with pets! You just can't beat having your pet stay comfortably in their own environment and avoid trips to the vet for elsewhere for boarding. Use them - you will love them too!