I had to get my computer fix there I thought it was a harddrivw issue. But when they did a diagnostic. They said it was not a hard drive issue. That it might be software issue. And they said that it has a virus. Which is a malaware. So I paid for a diagnostic. And to clean my computer. This is the reason I give it to stars. They didnt really clean my computer that good I ask the guy if they clean my computer and they said yes but they didnt clean my computer really good. When the sales person left a message on my phone staing my computer was done coudent really understand him. He told me what was wrong. But coudent understand him. When I went to pick up my computer they didnt tell me everything what the guy told me on the phone. Everybody should be in the same paige. If the person is looking at notes the computer. Make sure its the same that the guy that call me said dont just say I dont know.