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  • We called to place a couple orders for pick-up today 9/15. When we opened our food when we got back to the office, 2 of our wraps had a chunk of ice in it!!! Imagine eating a chicken club wrap, taking a bite, and you bite on a cold hard ice! Luckily it didn't break our teeth or anything! This simply shows that they are not paying attention to what they are putting on their food! It's ridiculous. The only reason I'm giving 2 stars instead of 1 is because my colleague called and spoke to a manager and the manager offered 2 free wraps next time for the inconvenience. I will make an update on this review once I get my free wrap and see how they do next time.
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