The turn over is very high here. There have been some amazing, talented Aestheticians and Beauty Artists who have since left this counter, myself included. I used to let Lauren attend to my brows because Megan always left extra to be tweezed not worth the $20 I paid because employees didn't get free brows or discounts. I would never let Katie touch me because she doesn't do mediocre brows well. I'm sorry but if I'm going to pay that kind of money I want every PENNY worth. As a result of me having been a paying customer I feel my review is more than credible. It shows who I prefer to invest in.
These girls don't care about the client they only care about the ridiculous goals they have to make. Listen to them pitch products as soon as you sit down until you leave their chair. The downside is that you have to return in the recommended 3 weeks if not sooner. "Jessica D." my numbers don't lie and they never have but I think 6 people leaving in a single calendar year qualifies as a high turn over and highlights a severe problem with management of people/resources. Even the counter manager quit after 6 months!
As for making the company look bad I don't have to do that. This counter has killed itself without any extra help. Sandra O. confirms what I'm saying in her post. Amanda E. confirms what I'm saying if you'd read her unbiased post. Brows are not such trivial things any more - you can't just let everyone do them and wish for the best.
The beauty artists who are still there Judy/Wanda are dolls! I love them and I am saddened to hear that they don't have any support at the counter.