I do not understand why there are so many poor reviews! I have never really been disappointed with Gigis. In fact, I think they are significantly better than Sprinkles or Sweet Daddy Cupcakes. One complaint is that I have been in there a couple times where the staff has not been the friendliest. However, that was a quite some time ago that I experienced that, so I think that has improved. I have had good service here as of late!
They always have a good variety of cupcakes and some fun flavors. My favorite by far is the wedding cake cupcake. Usually I go for more funky flavors, but the classics are definitely the best in this case. I absolutely love frosting, so I like that they put mounds of frosting on their cupcakes, but I understand that not everyone is into that! The frosting is pretty darn good, smooth and not too tooth-achingly sweet. The cake has a good texture and flavor as well, not too dense or strong in flavor. I also think its a plus that they have jumped on the gluten free bandwagon and now have those options.