I was so excited when this DD opened up so close to my house. I used to go all the time but one thing has been constant, they can't get/keep good employees nor get any orders right! I think I've seen over 50 different faces working the drive thru. Only 1 that was worth a damn was this guy named Jordan but I'm sure he's moved on to better things. This place is always out of something. It can be napkins, bagels, butter, you name it. The place is usually dirty from what I can see through the drive thru and I've even seen a kid (employee) run out of the back door to give a box of doughnuts to the car behind me. I love their coffee but it's worth the drive to go to the other DD or any of the competition. Hopefully the management will someday get it together.