I lived here for one year, and will never lease with this company again. My apartment flooded twice, and I never received concession for the items damaged. The damages from the 2nd flood were never fully repaired, and I'm assuming they were waiting for me to move out...which was 3 months later. I never received my final statement in the mail. I had to go to their office to get it. Come to find out I owed them a balance for carpet that was severely stained and needed to be re-dyed. Originally, I was supposed to be in a different unit, but that unit was in no condition for anyone to be living in, so they offered me a different unit. This unit was in better shape, but had not been cleaned or painted. The carpet was not in good condition to start out with and was very old. I noted this on the walk through paper, and gave it to the office. When I asked about this the very unpleasant office lady showed me my file, and it conveniently was not there. Don't trust these people they are awful.