I've been here twice now, and I'd say it's a solid 4 stars. I definitely would not eat there, and I've made it a point to call ahead to order before going. So far that's worked pretty well, I had no wait the first time and a 20min wait the second time. I highly recommend ordering before 6pm to avoid the dinner rush if possible.
Now onto the food! I was blown away by the quality and amount of food you get here! I honestly did not expect to find Thai food this good anywhere in Madison. The food is really well flavored and the veggies and meat are fresh. I loved the green curry and the spring rolls. The pad see ew was good as well, a little heavy on the mustard green but still tasty. Best of all, none of the food is all that greasy, and the curries come with rice included!
Definitely check this place out, just don't plan to eat there!