They grill your sandwich when you ask them not to, they make your coffee with lactose milk when you ask for lactose-free, it's a little overpriced, there's a weird semi-disorganized coordination between the cafe side and the restaurant (you wouldn't order something from both sides, if you knew what was good for you), and the porchetta is sometimes dry, so why come here? The coffee is delicious (and can be made with lactose-free milk - not such a common thing), the croissants are good and made in house, the smoked salmon benny is solid and when the porchetta is good, it's good. Also, there's not a lot of this kind of thing done well in the neighbourhood.
Too loud to work when it's busy. Conversations get loud and there's a hum like you're in a shopping mall.