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  • I was wanting baby back ribs and my wife and I stopped at Rick's Smokehouse and BBQ Grill for Saturday lunch. We were surprised the ribs were actually advertised as we walked in on the lunch special, either 1/3 rack or 1/2 rack. Beginning to salivate, I ordered the half rack for $12.99 which came with one side and a drink - kinda pricey. My wife ordered the pulled pork wrap for $7.99. We both ordered the coleslaw as the side. When my wife's wrap arrived, the bottom of the bread was burned to a crisp. She gave it back to the staff and asked for one that wasn't burned. Meanwhile my ribs arrived and were likewise burned beyond recognition on the bottom. Back they went too. After a moment, one of the staff came over and said they were out of ribs and asked if I would like something else. WTF - it's 1:00, they are on the lunch special and they are already out?! The staff person said they normally don't sell that many ribs so they ran out. You have got to be kidding. The only reason we came to this place was for the ribs. Grudgingly, I ordered the same pork wrap as my wife and waited for it to come out, eating my cole slaw, which was just OK as cole slaw goes. When my wrap came out, I asked the server to credit back our debit card the $5.00 difference between the ill-fated ribs and my new pork wrap. He came back a few moments later and told us they couldn't do that because there was no manager on duty today. WTF again! The staff can't do refunds or handle over-rings, etc, without a manager? The staff person said they could give us $5.00 of something to take home to make up the difference. At this point, I just wanted to leave and knock the dust off my shoes, but not wanting to be ripped I asked for $5 of pulled pork to take home. A few moments later, the server returned with a small container with about $3.00 worth of pulled pork. WTF - for the third time. We headed for the door. The A-frame sign in the entrance to the place was still up advertising the rib special as we made our way out the door. All in all, this was a most unpleasant experience. The wraps were dry and mediocre, the cole slaw was OK. The ribs - who knows? This place has mediocre food at best, and seems to be poorly managed. Buyer beware!
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