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  • A great selection of natural fiber yarn. However, they could be clearer on their policies. I went to exchange some yarn because the project I started needed less than what I anticipated. Did not think it would be a problem because the receipt clearly states that store credit would be given with a receipt within 3 months of purchase. Check, check. I go to exchange my yarn and I'm denied because "We don't accept yarn that's already been wound. You might have knitted off it already." Fine, whatever, get a scale. 100g = 100g. But my biggest complaint was that I never asked to have my yarn wound when I bought it -- I went to check out, and the yarn was taken from me and wound. No explanation that it nullified my ability to return it, nothing. Despite the fact this store is half a block from my house, I won't be back. The flippant manner in which I was treated (as if I should have known this by osmosis?) soured my experience.
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