This place rocks! They are all very courteous and very good at what they do. For $39 as a premier member, who could complain? I have paid much more for less. My husband and I joined and get a massage each once a month. I am paying for it as my treat for our "date night". When we walk out we are so relaxed and happy. I have liked everyone I have gotten, but I have to say Melissa is my favorite so far. I had a hot stone massage tonight for the first time. It was heavenly. She got into places where I wanted to scream. I know then that the knots are going to be worked out. I highly recommend this facility!