We have used this service over the years and have always had excellent service. After the business was sold we were hesitant but we were very satisfied with James and Fiona. We just scheduled their service again last week and this time it was not the owner that had come out to clean our 2 vehicles it was a hired employee. This time the work was definitely not what we had expected. We had always had our cars look showroom ready, and this time they were not. Still bugs on the front of the bumpers, roof of the SUV still had bird droppings. Door jambs still were dirty. when I asked for them to be clean, he stated that he was not use to using all the different chemicals/cleaners. The wax job was inferior, you could not tell that it was even waxed.
I had called James that evening and left a message on his cell phone to let him know what type of service we had received, and we heard nothing back.