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  • If I could rate 0 I would over and over again. Got this pathetic excuse of a company through a warranty call and the first time I called them I should have known to request another company because the voicemail was from a girl who had an education level of a first grader at best. It seems like a girl working from her cell phone and maybe a guy with a truck. This was an emergency order placed the night before, I called first thing the next morning and was promised that they would be out that day. Another red flag was the fact that they don't give time frame windows, what normal company doesn't give you a window to be there? Fine, I let it slide. Called maybe 4 hours later to ask for any clue as to when the guy would show up and got a non-answer, then called an hour or two later, then an hour later, then 45 mins later, each time the girl would tell me that he would be there "today". Then at 5PM she said I promise he will be there and again believed her story like a fool, only to wait until 6:45PM with no call, no show. Called numerous times and finally got her on the phone, and she was mad because she was at dinner. Really, lady? You screw me over, lie to me all day and you have the nerve to say you're at dinner so you're irritated!!! I told her what I thought of her and this so called business and she said maybe I should have called the warranty company this morning to get another company assigned. That was the only intelligent thing this girl said in a 12 hour period and probably in the last decade of her miserable life. STAY AWAY!
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