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  • It saddens me to see a chain harmed by poor customer service and an unclean environment. This store was a mess, poorly stocked, unprofessional, and just an all around negative experience. Three employees behind the counter and with total disregard for their business. Taking down orders without checking to see if they even have the product is a sign of poor management (training and ordering) and planning. Went in on a Thursday around 11, and they didn't have OJ on display. As I was walking out, I overheard another group of guests complaining about how their ordered was incorrect. I love Einstein Bagels, but this place is a sad excuse for one.
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