My baristas at Dilworth in Belk are so amazing! They remembered my favorite two drinks at the sight of me or the mention of my name. Their coffee tastes nothing like any other coffee shops I've been to.
The shop just got remodeled and it adds more character to the place. There are plenty of tables and a bar to sit at accompanied by free WiFi.
The customer service is superb and so I don't mind tipping well. They have never been rude to me or any other customer when I've been in there. As a person who works with customers and clients I understand that good service is becoming increasingly hard to come by but you can get it here for sure.