I went to exchange a Chi blow dryer I'd received as a gift for Christmas for another color. Instead of giving me a gift card with store credit for the gift return (like I asked, and it was quite obvious assuming the gift receipt I brought with me), the associate put the money back on the person's credit card who bought me the gift!Now I am left with no blow dryer. It's not the easiest conversation to ask someone for $100 for the gift they bought you that you were trying to exchange. The manager was not friendly in the slightest and gave me only one option: call customer service.
I am never going back.