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| - So as soon as we were greeted, I guess I started getting a little annoyed. We waited for about 25 mins and in that time frame another family waited to be seated and then a couple came in about 15 mins later waiting to be seated. A server immediately asked if the couple wanted to order drinks, but never asked our family or the other family. Boy did I get thirsty in that time frame! After we were seated, Haley greeted us pretty quickly & we received drinks pretty fast as well. She asked if we were ready to order which we weren't, but then she didn't return for quite a while & we saw that it seemed she was taking a break with another server. When she did return, I specifically said that my husband & I would be getting an appetizer, but to not hold up the kids food order. That didn't happen. We got our appetizer, & then about 10 minutes later, the rest of the food came out. I also asked her to put my stepson's sauce on the side so he could try it & she said OK. When we didn't get the sauce, I asked her to bring it. I also told her I got the wrong fish taco, she replied, "you ordered the mahi". I said "yes, but I wanted the beer battered". Her next reply, "yeah, but you just said mahi, not battered". (Shouldn't that be her job to ask? I mean, she should know the menu better than me right? ) apparently it was my fault because she assumed I wanted them broiled. I also asked for the fish taco meal (2 tacos) and a Carne asada taco on the side. I received one of each. When I told her I didn't get the other fish and it was supposed to be battered, that's when the fish discussion happened. Oh & to top it off, the kids menu specifically says it comes with mandarin oranges, not the canned pineapple they gave my daughter, but never mentioned they'd be substituting. She hates pineapple btw, but loves mandarins. The bill comes & we see she had charged us for the fish meal & a fish taco on the side. Should have been a fish meal & a Carne asada taco. That would have been the way I ordered it & the least expensive. She even charged us for the sauce that came with my stepson's taco but we asked to put on the side. She also charged for extra carne when my other stepson asked for half chicken half steak instead of one or the other. He didn't get extra meat! Just half of each, so why did we get charged extra?! By this point I was too irritated to complain again, so we just paid the bill and left. On another note, I feel it's very inappropriate for an employee/manager to smoke & drink on the premises, in front of patrons, when wearing the uniform (t-shirt with logo). And the guy who originally told us to sit down & when he got a table he would seat us, did just this. I believe another employee referred to him as Pablo. We gave this place a try, but we won't be back. Aside from the service, the food was just mediocre. The Carne asada tasted as if it had been cut from a roast beef & the rice tasted like it came from a box. The best part was the "battered" Mahi. (Ah Ha! I said it right this time!)
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