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| - This Bob Evans is located at the northern end of Charlotte. If you're traveling along Interstate 85, it's not right off the interstate. To get here, you'd need to get onto I-485 Outer (the interstate loop around Charlotte) and I-77. As long as you have GPS of some sort, it's actually easier to get here than it looks on a map.
Our most recent visit here was on December 28, 2017. It was around 1 pm or so, which meant there was a bit of a crowd, but was manageable. We were immediately greeted when we came in, along with being seated. We asked to be moved to another table before sitting down since the table behind us was full and you couldn't even get into that table. The table we were moved to was much better. After we were seated, our server came over to our table and asked for our drink orders. A few minutes later, the drinks came out and asked if we were ready to order. At the time, we weren't ready just yet since there was quite a bit to choose from on the menu. After a few more minutes, our server came back and we were ready to order.
I ordered the Biscuit Breaded Fried Shrimp dinner entree with fries and macaroni and cheese. I made it a dinner course for a few dollars more, which includes unlimited bread, a choice of soup or salad, and a mini-dessert. One of the reasons I did this was because my mom wanted a cup of potato soup, None of the soups or salads struck my fancy, so she had the potato soup that way instead (doing it this way cost less than getting the soup on its own). For the bread, I had the banana nut bread, and I did the mini fudge sundae for dessert.
In the end, the food was good, but there were a few issues. Some of the food didn't stay hot when it came out. It was hard to get a hold of our server at times because they had too many tables. Not only did they have to serve tables, but they had to bus their own tables too. Towards the end, I was trying to figure out why my drink kept leaking on the table, and noticed a big crack up and down one side of the cup. The burger my mom had was also not hot as it should have been as well. I'm not sure if it sat too long, but it was definitely not what I've been used to when stopping in here when my travels take me this way. When you go to pay, you don't pay with your server, but instead you pay at the front counter.
Given the overall experience, this place was good this time. Given some of the issues noted above, I think a three star rating is fitting based on this experience. It could have been the time of day or being understaffed, but I know they can do better from previous experiences. I will still come back again when my travels take me this way, as this could have just been a one off incident or day.
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