I have never been more offended when calling a place of business than I was when I called this place. I am a single mom who had my grandmother offer to watch my daughter on mothers day for a couple of hours so I could do something nice for myself. The man on the phone actually laughed at me for calling on mothers day and then told me my business wasn't welcome at all when I asked him why he was laughing. I didn't realize inquiring about an appointment was a laughing matter, thanks for making me feel bad. Thank goodness this happened, they don't deserve my business anyways.