I really needed tires, every time I would take my car in to get any work done they would let me know. So finally I had a little extra money thinking I was going to need to spend an arm and a leg to get 4 new tires, because the last time I got them they seemed to be very expensive.
I called first to get a quote over the phone, the gentleman that answered was very pleasant and informative. He didn't try to upsell me. Which to me is nice.
I ended up taking my van down to get the tires and when I got there the guy walked out with me to take a look and I originally gave them the wrong size of tires. Which normally would have not been a great thing but the actual tires I needed were on sale. So I got better tires for less then they told me over the phone. Needless to say I was very happy. My family will be safe with new tires and my pocketbook is happy because I had a little money left over for a not so fun purchase.