Pizza was ok, the cafe was understaffed and disorganized. No one in there smiled. The drink machine was out of ice, the frozen yogurt ran out and we had to wait. When it was finally served, it was not frozen enough and grainy. Also, there are no healthy options on the menu except for a nasty looking Cesar salad. The bathrooms were dirty.
The only employees that were nice were in the arcade area. They seamed to keep the atmosphere happy as I would expect every one employed there to do. Although there was the weirdest sign posted along the candy wall firmly warning the staff not to eat the (very cheap) candy. As a patron I really don't want to see the staff rules posted in a place I can see. It's tacky. Which leads me to believe the owners are cheap and tasteless.
My kids did have fun. I wish that they would step up the food and build a strong kid friendly team to make the expirence better.