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| - The food is ok, typical Applebee's fare. Nothing impressive, nothing wonderful, but good for the price. Unfortunately, they've stopped doing the free kid's meals. Oh well.
Far more of a factor though is the staff. I've eaten at Applebee's locations around the nation, and this is some of the worst service I've had. We waited approximately 45 seconds to be allowed to enter because some guests were chatting with one of the servers and blocking the entrance, ignoring us completely. We were seated relatively quickly once we were in (the restaurant was only approximately half full). Our server took a little longer than normal to arrive (approximately 2 minutes instead of the usual 15-45 seconds), so we were ready to order our food at this time.
We placed our order, and about 2 1/2 minutes later she came back with our drinks. A very reasonable amount of time. Our appetizer is brought out (by the way, they might be changing the marinara sauce recipe, it seemed closer to ketchup this time). Our food is brought out, and by this point my wife and I have both nearly finished with our drinks, needing refills. She ignores this. The manager walks by multiple times and ignores us. Other servers ignore us. When I'm finally able to get our server's attention (after having seen her standing with another table's initial drinks and chatting with another server for several minutes), she scowls at me when I ask her for more drinks. 5 minutes later, she comes back out, scowls at me again, and then goes back to get our drinks. We're done eating by now, but we finally get our drinks, and ask for our check (no chance of dessert at this point).
About 4 minutes later, our check arrives. I have my card ready to go, she returns about 2 minutes later to pick it up. 9 minutes later (according to the time between the printout of the original receipt and the printout of the card authorization receipt), she returns with my card, and we leave.
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