Horrible customer service. I've been eating here almost every day for about 2 weeks cause the food is pretty good. The drive thru lady is always great but today there was a new girl. I asked for extra ranch and she says they are .52 cents more. Farmer boys will give you as many as you want. It's not about the money its about spending $12 to $15 on fast food and getting nickled and dimed for a condiment. So I said ok can I get some ketchup. She says it's in the bag with an attitude. When I get to work to eat my food there are 3 ketchup packets. It's like going to McDonald's. They act like this stuff is gold. I wont be going back to RIP OFF Burger again. Farmer boys is right down the street. I did call the manager but all he wanted to do was defend his employee.