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| - phone call: hey, do you guys have a STEAM room? "please hold, let me check...yep we have one!" FAIL, no they dont. but they do have a Sauna...yet, Arizona weather is a Sauna...never understood why fitness clubs put Sauna's in when its free outside.
hours are not the most convenient, but arent so bad.
I never get the gallery of "managers and reps" sitting over in the office areas, what a cost maximizer for the corporation. geez, I wonder what my monthly fee would be if they had 1 mgr/sales rep per shift, which really is all thats needed.
kids club is nice, but what they want to charge you is not worth it.
Those that give this place 5 stars have most likely never been to a gym before ever and have no clue what to expect.
bottom line, they can do better, they just choose not to.
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