I called cox with the request that I have the cheapest possible Internet and cable that included Disney channel for 3 rooms. I specified I did not want a contract or any additional services such as a house phone. The installation tech comes to set up services and the work order had a channel package that doesn't include Disney channel, had a 2 year contract and a house phone with only 1 room. After being on the phone for 2 hours they finally adjust my terms and include what I initially requested. I was happy. But then I try to use my wifi and it doesn't work anywhere in the house. This is by far the worst cable provider experience I've gone through and I don't recommend it to anyone.