rev:text
| - Can I give them minus stars?
So I had some overhead track lights that were intermittently not turning on. I put in a request for service through my home warranty company because wiring is covered under my plan. I figured it might be a wiring issue (maybe a loose connection). Well, my warranty company sends out Sunbelt Electric. I was really concerned after reading the other two scathing reviews.
The electrician who came over (my mother was home while I was working) came and flipped the switch a couple of times. Of course, as luck would have it...the thing was working when he was there. But the guy just called me and said "sorry, works fine!" and was trying his absolute hardest to convince me that it MUST be a fixture issue (not covered under warranty). He didn't even open up the plates to find out if there were wiring issues. His 35 years of experience tells him that it MUST be a fixture issue, well, then he can't possibly be wrong!!
Well, I argued with him and he told me that I can make another claim when it happens again and they will come back out and diagnose it, but it takes a day or so to schedule, so by the time they come, who knows if it'll be working??! So, he takes my 60 dollar trade fee for flipping a freakin' switch...and leaves.
Not only was he rude and lazy, but he was trying to demean me. I have a degree in electrical engineering, so I'm not naive when it comes to electricity.
Would not recommend this company to anyone. If your warranty company tries to send them out, call them and request someone different!
|