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  • I have been to the S&O cafe inside the Downtown Grand a half dozen times. The food is decent for cafe food and the menu contains a greater than average variety of food, but unfortunately the service has consistently been TERRIBLE. The wait for the waiter to approach the table can exceed 10 minutes. The food to table time is often times greater than 30 minutes. I came with my friend who is a high roller last time with a $100 dining credit and we were ignored despite waiving down the server numerous times. I hope the service improves in the speed of service increases in the near future because the food is not bad, but as the cafe currently operates, I cannot recommend S&O. Updated Review: So, after a couple of more visits the diner is slowly improving both its service and food prep. 3.5 stars. Hopefully, they keep on track and I can give them a fourth star next time.
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