This is my first yelp review ever. I've given this Carl's Jr. three chances. All three chances they've screwed up my order. My favorite item to order is the teriyaki burger which comes with white cheese. I've received it twice with American cheese and by the third time I just reminded them that it doesn't come with American cheese before they made it. That time they got it right but screwed up my boyfriend's burger. Ugh! Not to mention the terrible customer service. They are never apologetic when they mess up and every time I've gone through the drive thru the cashier hands me my bag, says nothing, and closes the small window. Umm? Very rude. Now I drive an extra 20 min to go to a different location.