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  • I love Blaze's gluten-free pizzas and have been frequenting their restaurants for many years. However, I recently had two experiences with the restaurant manager at this N. Scottsdale location. The first was while quietly enjoying my pizza with my service animal at my side. Unfortunately, their employees harassed me and threatened to contact security to have me removed. They did not understand that a service animal did not need to wear a vest or be with a blind person. Their COO apologized that their employees did not know ADA law and gave me several free coupons to make up for their poor behavior. I mistakenly returned to their restaurant to use one of these free coupons and this same manager was present. Once I left the restaurant, I was met with a security guard who told me that this manager (falsely) stated that I had been yelling, threatening, and using profanity towards one of their minor employees. This is an extremely disturbing and a very serious accusation. Unfortunately, their corporate office sees it as a "coaching" opportunity. I'd say stay away until they relocate or fire this restaurant's very angry and aggressive manager, Heather.
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