The burgers are quite good although a bit conservative and despite it not having a drive thru it feels like fast food. I would actually give them four stars if the quality of the food didn't seem to be hit and miss. I've had some burgers that just seemed off here and the fries are pretty mediocre and the smash fries aren't any better.
I may be odd but it bothers me that some Smashburger locations do not have trash cans available for customers to clear off their own tables. It makes me feel like I have to leave a tip on top of jacked up prices for what I feel is fast food.