We were nervous staying here because of all the bad reviews. But we really enjoyed it! It's clean, nice and friendly customer service. The pool is really nice and the room we got on the 8th floor had a great view of the strip and had two beds and a couch which gave us lots of room to spread out! The tram goes right to the strip and was fun to ride and costs 5$ one way. It's close enough to the strip to get into the action in no time but far enough so you can relax at the hotel and not be in the busy loud mess of the strip. It's perfect if you have kids. This place is definitely a 3 star compared to the Venetian, Mandalay Bay and Luxor hotels but it would be considered really nice anywhere else.