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| - Perhaps it was a bad weekend? Maybe bad karma? Not sure - but it was just a poor first experience at SLS that I'm hard-pressed to recommend to any travelers, even for the good deals they've been pumping out recently.
A few of the problems I had including some general negatives about the hotel itself. First off was the bad odor that came from the restroom vent. After the first night when we woke up, there was a strong odor of weed coming from the restroom vents which didn't go away. This was further complicated when we asked an electrician to check it out (had to go downstairs to ask because no one was picking up at guest services). When we came back a few hours later, as asked, we were told that someone checked but on the computer, they were not given any notes/updates so we had to go check again and the stench was worse than ever (in a non-smoking room). We had to go back down again to finally be able to move rooms after also being told several times that they were at capacity and unsure if they could do much for us. Which kind of goes into the second problem - just a poor sense of customer service - at least with the people we had to deal with. This leads into the third problem which was WiFi. If you have a Macbook, apparently, your computer is very glitchy on their network and for me, basically rendered it impossible to go online and do work from my room or anywhere in the hotel. I called several times about this and in the process of an hour, was finally told that I wouldn't be able to go online and I had to ask where to go outside of the hotel to work.
Other more general problems include - a small main pool (when you can, aim for Foxtail instead which was free for guests on Friday/Sunday), being pretty far north on the strip (you'll be taxi-ing/driving to the main part), terrible elevators (when we were checking out, only two elevators were working and on our elevator, when we were on the 27th floor, we literally stopped on each floor) and a lack of many people later at night.
A few of the positives - if you're a fan of any of the SLS restaurants or SoCal food chains, you'll be in luck as many of them are here in relatively good form like Bazaar to Umami. The space isn't that bad too looks-wise. The bar has a cool LED ceiling and everything is fairly clean. Rooms in general have a nice white look too and for couples, the LUX suite is probably what you want with a lot of sexy opportunities all over (for non-couples, do be aware that these suites are probably the worst in terms of privacy). And finally, the rooms are cheap at the moment if you look far ahead enough and on different sites.
Again, not sure if it's just a series of bad luck experiences that made my initial experience here one of the worst I've had in a Vegas hotel, but it's tough to recommend after what I've been through. We'll have to try again someday...
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