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  • Can I give a negative 5? Took my $350 down comforter to be laundered on Tuesday and was told to come back Friday at 4pm. My boyfriend picked up our order and once he brought it home, it WASNT MY DOWN CONFORTER but a cheap polyester quilt.. Went back and the lady at the front gave me another down comforter that was DRYCLEANED.. We thought it MIGHT look like ours and as of late Saturday found a picture of OUR beautiful down comforter and confirmed this horrible thing they gave back to us was in fact NOT OURS. Update: it's been over a week and they still have not found my comforter. I brought back the second wrong one they gave me. I am disabled and spend most of my time in bed. With an approaching surgery I was hoping to have my comforter back. Guess I'll be sleeping on sheets. The manager gave me NO time line to correcting this issue. I hate leaving bad reviews, but I don't understand how a business can not make a horrible,costly mistake without making it right.
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