They certainly operate at their own pace and demeanour. You order food, you get food; period - no extra points for personality or ambience.
Seafood has been hit and miss on the soup so I ordered extra this time; came with 2 shrimp and they wanted to charge extra!!
Took an extra 20 minutes to get them to remove the extra charge. Last time I think I will go here.
Too bad, used to be so much better.