By far the best customer service I've experienced! Definitely will be my go to discount tire from now on. I came in due to my tire not holding air and they found a nail and I was informed that it will need to be replaced due to it being the second nail in it. (I was here a week before because of a nail on the same tire). Since I bought the tires from them recently it was replaced for free. Not a single cent out of my pocket. Jordan was also the person that helped me and he made sure everything was taken care of.