Zero star if I could. Took this company's cab from the airport to a hotel on the Strip. The driver who don't talk at all just asked us if we are on vacation right before the sign for the freeway. Being local here and working closely with tourists, I knew what he was doing. He was checking to see if he could steal from us. After finding out that we are local, he slowly merged to the lane he should have been long time ago and ended up taking the right way instead of cheating the route.
He was not friendly at all and didn't say a word. I didn't need him to be over friendly but I could just see him thinking "this isn't going to make me money." The attitude was there all the way. I ended up tipping him a little bit more than 20 % and he reluctantly counted in front of us and shook his head with a sarcastic expression on his face like we are cheap customers. So later that night, when I needed a help from a lock-smith company, the gentleman was so helpful and friendly. He ended up getting $20 from us just by showing up.
I hope the company cares about all these bad reviews. This driver made the company look like they just want money even if it means dishonest operations. It is very sad that this type of drivers is the first point of contact to welcome tourists and business people from all over the world.