Strike 1: 3 months ago had fuel pump replaced at this Midas. Departed and filled up at the Get Go on the corner. As I'm driving home there's a guy behind me honking his horn rapidly, I knew I didn't cut him off so I thought it odd but kept going.
Pulling into my drive same guy rolls up and tells me I spewed a trail of gasoline from the station to my house!! I look in the street and sure enough there is a long line of fuel, under my rear seats (where my children normally sit) nothing but fuel. After I contacted their regional director that night (detective work to find his mobile number) they retrieved the car next morning and fixed.
Strike 2: Oil change and tire rotation. They left the drivers side rear wheel lug nuts loose. Found out the hard way traveling at 70mph on the highway!!! When I tried to take the tire off one of the studs was broken due to being shook when the wheel was wobbling at 70mph.
Took back to Midas for them to correct and they told me their manager looked at video from my oil change visit, the previous month, and they never removed my tires. I asked why my paperwork said they rotated the tires and why would they advise me they did if they did not? No real explanation other than some vain attempt to put it off on their own paperwork. Then charged me to fix their own mistake!
Strike 3: There will be no 3rd strike.
I take ALL of my vehicles to Integrity in Stow now!