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  • I rent at this location about two to three times a month. Being a preferred member, I usually dont have to deal with the normal counter people inside. On my most recent visit my name wasn't on the preferred board (this happens occasionally) normally its not at issue, I step to the preferred booth to find the most unpleasant person I've ever met STEVEN !!! Normally there is either one of two ladies in the preferred booth , very pleasant and professional. Steve has none of these qualities. He informed me that he was not trained to add the vehicle to my rental to get me on my way, I would have to go inside to have that done! Upon reaching the inside counter, I found out from a manager who knows I rent there all the time how completely false that was. I would love to give Steven negative stars but I'm unable to. If you see him at the counter, as for someone else. Four stars goes to the rest of the staff there, they are all very welcoming and show that they appreciate your business. From lot attendants to the exit gate guys, all perfect .
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