I always get mixed service. The food is okay but asking for water is a complete pain. At least 3 of my 5 visits have ended with the service staff bringing the wrong food, and I'm kind of amazed at the prices they charge for drinks. I mean there are upscale restaurants in Toronto that wouldn't ask for $7.99 for a glass of orange juice. But that aside... it's nice inside, and they have amazing spaghetti, weirdly enough, and I always enjoy it.