Before going to a friend's musical performance nearby, we came to this place for dinner. It was the busiest Swiss Chalet I have been to! Lots of people on a weekend evening but that was kinda expected. Place was nicely decorated for Christmas. However I found the lighting a bit too bright and the seating really small if you are sitting in a booth
Service was very friendly. Food came fairly quick after we placed. Overall it was delicious; I did feel the food was prepared in a hurried manner somehow. Chicken and ribs were not bad but roast beef was lukewarm and garlic toast was hard as a rock.
The lady who served us was very sweet and we were in a rush. Therefore we did not bother to address the issues to her. However I was not really impressed with this location. Since there is tons of dining options around, I will probably skip this one next time I am downtown.