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  • After shopping here , and using the veterinary services for many years without any problems, today I was witness to a rude clerk "not" doing her job. One assumes that when one works around animals, one cares about the animals in their store. Not true for the clerk that we had informed of a turtle that had turned itself over. The clerk's curt response was, "He does it all the time". Oh ok...so that makes it ok then I guess. Let's not forget the cage is too small for this particular turtle. I asked for the manager and she did the right thing offering to go help turn the turtle over. She came back stating the turtle was indeed turning himself over. Upon leaving the store, the aforementioned clerk said, "grrrrr". Apparently she was upset that we cared too much for a turtle. I thought about going back in and saying something to the long-haired blonde manager, but thought better of it as she didn't say anything to the clerk when she growled at us. So miss slender, short haired, nose-pierced clerk....if you don't care for animals, get another job. Shame shame shame. ------ as a follow up - I was contacted by someone in customer service, but never heard back from them. One bad experience and person doesn't mean the whole store or staff are responsible or bad, but we have used a different pet store ever since. Let me say this about the turtle. I know who bought him (no, not me), and that greek tortoise is now spoiled and happy.
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