Rachelle is wonderful. Let me start by saying how skeptical I was to booking an appointment with her. But I am so glad that I did. My hair is naturally very curly and frizzy. A few days after my appointment and my hair being perfectly straight because she flat ironed it, I decided it was time to wash my hair. When I met Rachelle, she told me right away that my hair would be an 's' shaped wave when I let it air dry and wow- she was completely right! I have not worn any products in my hair since and I have thrown out all my 'Shoppers Drug Mart' products because they are no longer a necessity when I wake up in the morning. Rachelle, I will see you in 4 months :)