I brought Teddy here because I received a flyer in the mail. The check-in staff was very friendly and I liked that they show you actual examples of different lengths. They brought Teddy back immediately to start washing him and after an hour he was ready to go! I was pleasantly surprised at how he was cut to my expectations (other places do not listen very well). They even have a play area that they can go to instead of being put in a kennel. I will take him there from now on :-)