One word: disappointing! Here's a quick recap- in the end I got pretty decent party invitations but it was a tough road to get there. Joanie of PaperCrazy seemed to not care about my job (it wasn't a big one); there were too many edits that took too long; I had to go back twice to get my invites because the actual colour was way off from the proof. I don't recommend using them for small jobs. If you'd like more detail please keep on reading.
I contacted PaperCrazy with a very specific idea for my daughter's birthday party invites. I emailed them an image of a Sesame Street lamp post I wanted to recreate on the invites. Joanie (from PaperCrazy) agreed that they could do what I wanted within my timeline. Price included two colored invites and envelopes. I chose red & yellow as the colors. The first draft I received and it looked like something I could have thrown together! Even though they were quick to get that 1st draft with the image I wanted they were really slow about the rest of the edits (that were all really simple). Joanie gave me the impression that I was burdening her and that she didn't care about the final product she was giving me. It's like she was just trying to get it done. The edits I was asking for were very simple, like spacing, font sizing, things a professional should have caught. Even though the final draft invitation wasn't "perfect", I was running out of time and they didn't seem to care to make any changes. So I agreed to that draft.
The most frustrating part was that printed invites I picked up weren't even yellow and red! (Not like in the proof). The yellow was a gross yellow-green. You think a professional printer would catch that. I mentioned it to her when I picked them up and she blew me off. I brought the invites home to get a few different opinions to make sure I just wasn't being picky. Everyone I asked agreed that the "yellow" wasn't a yellow, it was more green-snot-yellow. I emailed Joanie the next day with my feedback and all she offered me was a refund. Like that helps my situation! I asked her to to reprint them. She obliged but wasted two more days emailing me names of printer yellows. Considering that the yellow in the proof looked fine, how was I to know what different hues of printer yellows would look like!? I had to go back out of my way to pick up the new invitations.
I understand that they were busy with wedding season, but didn't appreciate getting the 2nd best service Joanie gave me. Papercrazy maybe a little cheaper then other local printers, but you may have to give on customer service. I won't be a repeat customer and wouldn't recommend PaperCrazy to a friend.