I would give it a 3.5.
Pros:
- Good food
- Decent menu selection
Cons:
- Had to wait a while to even be greeted by someone at the door
- Prices were slightly high for the portion sizes
Neutral:
- Although they forgot to bring out something I ordered, they apologized & comped that part of my meal. Good job on the save there.
- The atmosphere was loud, but only due to other customers (several groups of loudly cackling house wives).
- I didn't try the coffee products, but they seem like they're trying to serve gourmet coffee / espresso at those prices, but nobody knew anything about their beans & they have automated machines that make the coffee - not really hitting it home in that area.
I'll try it again. I'm neutral at this point. Maybe next time they'll deliver better on the service side and it'll get a bump up to 4 stars!