Finally! A Shake Shack in our neck of the woods! Shake shack is an addiction! Their food never disappoints!
Our wait in line was not long at all - maybe 5 minutes which gave us enough time to figure out exactly what we wanted to order. The lady that took our order looked like she did not want to be there, slumped over on the counter almost as if it hurt to stand up! (If that was the case get her a stool!) She said hello, took the order and repeated the order all without making any eye contact, along with an uninterested attitude.
There were a handful of empty tables, none of which were clean. They had 1 person cleaning the dining area, 5 at the registers and at least 10 in the kitchen area. It was strange to see tables not bussed with that many on staff.
The set up of the dining room is a cluster. I think they can do better with the loose chairs next to the line, as you can't even get in between them to walk through, or even get into your seat once you find one! They have a foosball table and shuffle board table - which is nice to distract the kiddies while waiting for our food.
We ordered:
2 ShackBurgers (single)
1 Smoke Shack
1 Bacon Cheese Fries
1 Large Root Beer
1 Cinnamon Dulce De Leche Shake
I have never had a bad experience with their food, it has always been fresh and aesthetically pleasing. Their prices are the same across the board, not bad for a quality meal!
Overall we enjoyed our experience tonight, and I'm sure we'll return. Hopefully the staff will develop their rhythm and get into the groove of things for a smoother operation.