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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-08-17 00:00:00 (xsd:dateTime)
itemReviewed	Toys R US
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	So many problems with the service at this place so I will just share my latest experience. We are in the process of babyproofing and I found some really nice babygates online that were $20 off. Sweet! I figured I would call them to make sure they are in stock before heading over so I gave them a ring. My call immediately went to "hold" and for the next 10 minutes alternated between ringing and "hold" music. It seemed like there is a limit to how much time someone can be on hold for before it starts ringing at them again which would mean that every time it rings someone was just putting it on hold. Finally I cursed them (only in my mind since they wouldn't answer the phone) and I phoned back but to customer service. My call was answered quickly. I told them I was trying to reach babies r us and I was on hold for 10 minutes. The customer service rep said "yea, they are busy over there. What do you want?" friendly eh? I told her I was trying to find out if they had a particular baby gate in stock and told her which one. I was put on hold again. A few minutes later, someone answers from babies r us and I explain again what I am looking for. I was put on hold again. A few more minutes later she comes back on and asks more about the gate I am looking for. I told her again and said it's the one on sale. She said they have them in, they don't show that they are on sale but if they show on sale online I can get it for that price. When I got there, I found the gates easily enough. I picked a couple of them up and told the cashier that I was told over the phone that I could get the price that shows online. She responded "who told you that?" so I told her I don't know and that I spoke to someone within the hour who told me that. The cashier picked up the phone and told whoever that she has a customer who says she was told she could get the online price and doesn't know who told her... Ya, sorry... Even if I got a name from mystery phone person I wouldn't remember it! Anyways, seemed like she was told that's cool so she went to check the online price and it turned out to be the same price it scanned in at. Someone just doesn't update signage at this place and this wasn't the first time I have encountered problems with pricing inconsistencies at this place. The only reason this place gets two stars instead of one is because, in this case, I did end up getting what I want at the right price and the baby gates are awesome (First Years, extra tall home decor - in case you are wondering). Also, they were quite easy to find as the layout of the store is very orderly.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Rebecca

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